• You will only receive a loan if you complete an application through TG Loans By Web. If you do not have access to a computer with an Internet connection, contact TG. Refer to TG's contact information below.
• Be prepared to provide name, address and phone number of two references.
• Be prepared to provide a valid e-mail address, when prompted. This will help ensure the prompt delivery of your loan award information.
• You may have the option to electronically sign a Master Promissory Note (MPN) with certain lenders. To do so, obtain a Department of Education personal identification number, or PIN, at www.pin.ed.gov.
• Do not send signed MPNs to the school your son or daughter is attending. The school will be notified of your loan electronically.
• Understand that TG communicates important loan processing information via e-mail. Promptly read and act upon e-mails from TG (Texas Guaranteed) and TG Customer Assistance - cust.assist@tgslc.org

1. Go to the Loans By Web page. Log in using your Social Security Number and date of birth.
2. Choose complete loan award and enter your dependent's Social Security Number and Date of Birth.
3. Under Option 2, select TSTC Waco from the drop-down list and click on the Create Loan Request button.
4. Type in your Personal Information and include your e-mail address. Click Next.
5. Type in the contact information for two References. Click Next.
6. Click Select Lender. Click Next.
7. Enter in your Requested Loan Amount (Please note, the amount that you request will be divided by the number of terms of enrollment for the academic year), enter your Loan Period Begin and End date. Enter your employer's information. Click Back to make corrections. Click Submit when you are done.
8. your loan request will be routed to the lender to obtain a credit approval. Select the hyperlink Online Credit Status to retrieve the results of your credit request. Depending upon the lender you selected, processing times will vary and your results may not be available immediately. Please bookmark the lender Web site and refer back to it later.
9. If the selected lender accepts electronic signatures, click the E-Sign button to sign your MPN (Master promissory note). If the E-sign button is not available, your MPN will be mailed to you for signature or your lender may have electronic signature capability on their Web site.
10. Click Close.

TG
P.O. Box 83100 Round Rock, Texas 78683-3100
Phone: (800) 845-6267
E-mail: cust.assist@tgslc.ord